Operations Manager — Lifestyle Services (вакансія неактивна)

Operations Manager(remote, with occasional trips to Dubai)

About product

Our client is building global financial infrastructure across bank accounts, cards, and other financial products. We operate in a fast-moving, regulated environment that requires precision, ownership, and strong cross-functional coordination.

About the Role
We’re looking for an Operations Manager to build and run our lifestyle services vertical -
covering travel, perks, and user-facing benefits.
This role will own the execution and ongoing operations of partnerships across hotels,
flights, accommodations, eSIMs, and exclusive discounts, ensuring a seamless experience
for users.

What you’ll do:
● Own onboarding and operations of lifestyle partners (hotels, airlines, travel platforms,
eSIM providers, etc.)
● Manage integrations and coordination with product and engineering teams
● Ensure smooth launch and ongoing reliability of all lifestyle services
● Track partner performance, SLAs, and user experience metrics
● Ensure exceptional customer experience
● Resolve issues across bookings, fulfillment, and support
● Work with compliance and legal on partner agreements and requirements
● Continuously expand and optimize the lifestyle offering portfolio
● Identify new partnership opportunities and improve existing ones

What we’re looking for:
● Experience in travel, lifestyle services, marketplaces, or partnerships operations
● Strong organizational and execution skills
● Ability to manage multiple partners and moving parts simultaneously
● Customer-centric mindset with attention to experience quality
● Experience in fintech, super apps, or consumer platforms is a strong plus
This role is ideal for someone who can turn partnerships into real, reliable user value — and
scale lifestyle services into a core part of the product.

This role is ideal for someone who can turn partnerships into real, reliable user value — and
scale lifestyle services into a core part of the product.