Voyagu is a San Francisco-based travel management platform and marketplace connecting clients with travel advisors and suppliers to pay less, get more organized travel, and have quick access to human support. Our machine learning-based search engine provides clients with personalized offerings 35% cheaper than online prices.
18 січня 2023

Internal customer service, Airlines and Flight Bookings, Warsaw

за кордоном

Dear fellow Ukrainians!

As much as we hate the war and want Ukraine to win, we are doing our best to give job opportunities to Ukrainians who recently arrived in Poland. The unprecedented and devastating war against Ukraine has forced us to close our office in Kyiv, and evacuate our employees to safe locations. Our new office in Warsaw allows our colleagues from Ukraine to secure their jobs and support our colleagues and their families who were unable to leave Ukraine.

Joining us at Voyagu you will be helping Ukraine to fight for freedom and sovereignty!
We are donating weekly 10% of the earned commission from each booking to the Ukrainian Government.

Voyagu is a San Francisco-based travel management company that connects premium travelers with travel experts for better and easier planning, booking, and managing of their trips.

We are passionate travel nerds genuinely believing that technology and human professionalism can make travel better, and we are inspired to prove it to the world.

We are bringing the breakthrough change by developing the Voyagu platform for the travel agents to create offers, sell and do the travel management and support. This solution connects the happy triangle, the client, the travel agent, and the travel suppliers.

Our office locations in the U.S., East and West Coast, Europe, and Eastern Europe give us an international presence and proximity to our partners and investors.

We are a diverse team, and everyone has their personality, but there are naturally present values in all of us that make us a team united by our No BS! culture. We are honest, very ambitious, and hungry to get results, and we act with respect, accepting everyone for who they are and their belongings, even if they are different and don’t agree.

All people who join us have evident cultural fit expressed in passion for travel, agility, focus on the result, straight talk, and no BS.

Our Internal customer service, Airlines and Flight Bookings play a significant role in the team. They are the support for our sales team when it comes to flight option searching, and creating or adjusting reservations.

You will be responsible for:

  • Supporting sales team by providing flight & pricing options;
  • Creating, adjusting and canceling reservations;
  • Working with GDS system (Sabre);
  • Communicating with team members in order to find the right deals.

We Expect You To:

  • Have 1+ year industry experience working in any of the big GDS systems — Sabre, Amadeus, Galileo, Apollo, Worldspan;
  • Have fluent spoken and written English communication skills;
  • Have ability to work with large amount of requests;
  • Be willingness to help other team members.
  • You should be located in Warsaw or be ready to relocate

Work Hours:

  • Your work hours will be in sync with the U.S. time zones.

Our offices:

  • We have modern, prime office locations worldwide for all office-based and hybrid positions.
  • Remote-based positions get our assistance in setting up your workplace and have the possibility for occasional use of coworking in some locations.

Perks:

The Company wants you to enjoy your work and provides different perks depending on your position, such as rides home after late work hours, yoga and meditation classes, healthy lifestyle coaching, career consulting, and support.

We offer:

  • Market competitive compensation: fixed salary + bonus system
  • Personal development plan for each employee;
  • The chance to work in an upbeat environment — we are anything but boring;
  • Personal time off for 20 days per year and 5 days of paid sick leave;
  • Different perks.
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