Trueplay provides branded loyalty programs for the iGaming industry. We focus on creating a firm foundation for businesses to engage with their clients in innovative and effective ways. Trueplay is dedicated to helping iGaming brands excel in customer engagement and build lasting relationships with their players.
26 січня 2024

Integrations Product Manager (вакансія неактивна)

Київ, Варшава (Польща), віддалено

Trueplay provides branded loyalty programs for the iGaming industry. We focus on creating a firm foundation for businesses to engage with their clients in innovative and effective ways.

Trueplay is dedicated to helping iGaming brands excel in customer engagement and build lasting relationships with their players. We create a unified, branded ecosystem that transforms their platforms into captivating gaming experiences. Leveraging innovative digital solutions, we aim to transcend traditional iGaming experiences and guide our partners toward lasting success.

Our vision centers on fostering player loyalty. We accomplish this by nurturing trust, delivering exceptional customer service, and crafting personalized, rewarding experiences within our comprehensive loyalty program. We empower iGaming brands to form deep connections with their players, turning their platforms into a unified, exciting game, and securing a competitive edge in the industry.

It is important for us that you have:

— Experience in IT product development (at least 3 years)

— Experience in external API integration

— English level: upper-intermediate and higher (for working with foreign partners)

— Experience working in close cooperation with the technical team

— Practical skills in working with bug-/task-tracking systems (JIRA, Confluence, etc.)

— Ability to use developer tools (Chrome DevTools, etc.)

— Analytical mindset

Any of these will be an advantage:

— Experience in a payment-related field (billing, payment service provider, fintech, e-commerce, e-wallet)

— Experience working with the gaming industry (betting, gambling)

— Experience with the cryptocurrency field

You will be responsible for:

— Supporting customer integrations with Trueplay, understanding types of requests/responses, authentications

— Describing API integration tasks to technical specialists

— Supporting running integrations

— Providing technical support to external specialists, communicating with partners

— Diagnosing problems reported by partners

— Integration testing

— Tracking and responding to monitoring triggers

— Notifying partners about problems and help in solving the issues that arise

— Setting and monitoring tasks for the development of new functions

— Creating and monitoring error correction tasks

— Maintaining documentation

We offer:

— Comfortable office in Warsaw, Poland / Kyiv, Ukraine / remote

— Relocation package

— Working hours: from 9:00-11:00 CET (8 working hours)

— Paid vacation in the amount of 20 working days

— Paid sick leave in the amount of 14 working days

— Training and development: the experience and assistance of our employees, assistance in professional adaptation throughout the probationary period

— Corporate events and entertainment

— Competitive compensation