Про нас Ми надаємо послуги ручного тестування ігор видавцям і розробникам по всьому світу. За останні 8 років ми протестували понад 1500 ігор різних жанрів — від гіпер-казуальних до ААА. Сьогодні ми є провідною компанією в Україні з вражаючими кейсами і можливістю підтримувати будь-який тип ручного тестування на різних платформах.
7 лютого 2023 GameDev

Account Manager (вакансія неактивна)

за кордоном, віддалено

SnoopGame QA is looking for a Account Manager. We are game testing provider, that has been in business for nearly 10 years. We provide QA services for Mobile, NFT, Blockchain, Metaverse, PC, WEB, Roblox/Steam, Console&VR Games.

Objectives of this Role

— Act as the main point of contact in all matters relating to client concerns and needs.
— Build and strengthen client relationships to achieve long-term partnerships.
— Maintain accurate client records, keeping track of any contract updates and renewals.
— Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.
— Increase the marginality of the trusted portfolio of clients.
—Support contract signing and client onboarding.

Daily and Weekly Responsibilities

— Take inquiries and requests from customers and address their needs.
— Stay on top of accounts, making sure they’re receiving services in the best way.
— Meet regularly with other members of the team to discuss progress and find new ways to improve business.
— Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
— Holding regular meetings with current clients.
— On-board new clients.

Skills and Qualifications

— Internship or professional experience 1 year in a Sales/Account or customer service/Customer success role.
— Ability to multitask and juggle several responsibilities simultaneously.
— Strong written and verbal communication skills.
— Good attention to detail and organizational skills.
— Upper-intermediate level of English.