HR Operations Manager (вакансія неактивна)

We are looking for an HR Operations Manager who will oversee and continuously improve all people-related operational processes across multiple countries. This role is both strategic and hands-on, ensuring smooth execution of HR cycles (onboarding, contracts, benefits, payroll coordination, offboarding, etc.) while driving consistency and employee satisfaction in a fast-growing, multi-location environment.

You’ll work closely with the COO, HR, Legal, Finance, and IT Infrastructure teams to ensure that our global operations are efficient, compliant, and people-focused.

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.

Responsibilities:

HR Operations & Administration

• Oversee the full HR operations cycle across multiple countries (Poland, Romania, Serbia, Ukraine etc.).
• Manage employee records, HR databases, and systems (PeopleForce, Notion, etc.).
• Coordinate payroll and benefits processes with Finance and external providers.
• Handle onboarding and offboarding procedures, ensuring excellent employee experience.
• Monitor probation periods, contract renewals, and performance review cycles.
• Arranging performance reviews and health reports

Processes & Compliance

• Develop and maintain standard HR policies and procedures for all company locations.
• Partner with Legal and Finance to ensure accurate documentation and risk management.
• Support audits and internal reviews related to HR documentation and compliance.
• Regularly review and update templates, HR guides, and employee handbooks.

Individual and Client Support & Engagement

• Serve as a point of contact for HR-related inquiries and issue resolution.
• Support initiatives that improve individuals’ satisfaction, retention, and engagement.
• Collaborate with the marketing team on internal communication and employer branding initiatives.

Reporting & Optimization

• Generate reports on headcount, turnover, probation, and other HR metrics.
• Identify and implement automation or optimization opportunities across HR workflows.

Requirements:

• 2+ years of experience in HR operations, HR administration, or HR coordination (international or IT company preferred).
• Knowledge of labor laws and HR practices in at least one of the following: Poland, Ukraine, Georgia, Cyprus.
• Strong attention to detail, structure, and follow-up.
• Excellent communication and interpersonal skills.
• Comfortable working in a dynamic, multicultural, and fully remote environment.
• Advanced English (both written and spoken).
• Experience with HR systems (PeopleForce, BambooHR, or similar) is an advantage.

What We Offer:

• International, people-first culture and supportive management.
• Work with global clients and cross-border teams.
• Opportunities to grow professionally across HR, Legal, and Operations domains.
• Competitive compensation and a flexible working setup.
• Health benefits after trial period
• Lunches in the office
• Great office location

About the company:

SD Solutions is a global IT outstaffing and R&D center management company that builds and manages dedicated teams for international clients across Israel, the US, the UK, Europe, and Canada. We handle all operational aspects—from recruitment and onboarding to HR, legal, finance, and infrastructure—allowing our partners to focus on their core business while we take care of the people behind it.