Level 1 Duty Support Engineer in Poland (remote work)

Team player
English (intermediate+ level)
Reading, understanding and correctly applying procedures ability
Ability to understand technical documentation and apply actions based on it. High cognitive skills
Basic skills of administrating Linux and Windows
Background in using SSH, RDP, command line tools, docker tools
Location: Poland only (any city)

Experience in support and ticketing
Experienced user of Linux and Windows operation systems
French (pre-intermediate+ level for both oral and written communication skills) speakers would be preffered

Salary 1400 euro paid in zloty at the current exchange rate
Experience in operating on extra large cloud applications
Legal employment with a full social security package
Foreign business trips
Poland contract

Managing incidents through applying pre-defined actions
Logging actions applied during the shift
Conducting oral and written contact with customers
Basic troubleshooting using pre-existing knowledge base and documentation
The working schedule covers day shifts, evening shifts, and night shifts

We are looking for our Ukrainian colleagues located in Poland for the position of L1 Support Engineer