PIN-UP.TECH develops software for the iGaming industry, specializes in technological solutions.
18 березня 2024

NOC — VoIP Team Lead (вакансія неактивна)

Київ, Варшава (Польща), Лімасол (Кіпр), віддалено

PIN-UP.TECH is one of the directions of the international ecosystem PIN-UP Global, which operates in six countries — Ukraine, Poland, Kazakhstan, Cyprus, Peru, and Armenia. PIN-UP.TECH is the foundation of today’s international ecosystem of PIN-UP Global, the main products of PIN-UP.TECH are platforms for Ukraine and Kazakhstan. PIN-UP Global is an ecosystem of independent companies involved in the life cycle of various entertainment products. Ecosystem companies introduce innovative technologies, non-standard solutions for the development and scaling of products and services.

We are looking for a highly professional proactive VoIP Team Lead to join our team in Warsaw.

• At least 1 year of managing a team of 4+ people;
• Strong leadership and communication skills;
• Flexible mindset, business goals orientation;
• Ability to effectively organize the process in stressful situations;
• At least 3 years of background working with Asterisk:
• Dial-Plan coding;
• AMI/ARI integration;
• Advanced knowledge of the SIP, RTP/SRTP, STUN, ICE, and WebRTC protocols;
• Understanding of the SIP protocol, purpose, and sequence of packets, and ability to debug it;
• Querying MySQL database;
• Good experience working with Linux systems (CentOS/Debian);
• Understanding of network features, such as NAT & Firewalls.

Will be plus:
• Experience with Bash/Python/PHP/Perl scripting;
• Experience in creating reports for contact center analytics;
• Experience with Enterprise solutions for contact centers (UCCE/UCCX/Genesys etc.).

• Development, support, and maintenance of the VoIP infrastructure;
• Planning and expansion of VoIP infrastructure;
• Ensuring stable operation of VoIP infrastructure and other systems(CRM, etc);
• Ensuring the timely and successful delivery of relevant projects;
• Leading and motivating VoIP team;
• Set and monitor the team’s goal;
• Removing impediments;
• Ensuring that the Team adheres to the company’s practices, rules, and procedures;
• Solution and prevention of malfunctions in IP telephony.

Our benefits to you:
☘️An exciting and challenging job in a fast-growing product ecosystem, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc
🤝🏻Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
📍Beautiful offices in Kyiv, Warsaw, Limassol, Almaty, Yerevan — work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day
🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards
🏖Paid vacations, personal events days, days off
🫖Paid sick leave
👨🏻‍⚕️Medical insurance
💵Referral program — enjoy cooperation with your colleagues and get the bonus
📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy
🗣Free internal English courses
🧘Free Yoga classes
🦄Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc
🎳Company events, team buildings