KYC Operation Manager (вакансія неактивна)

Responsibilities:
• Monitoring, analysis, and improvement of KYC funnel conversion indicators;
• Investigation of emergency situations during verifications. Searching for and offering solutions;
• Collaboration with customer support and risk assessment & analysis services;
• KYC market research and development of proposals for improving KYC tools;
• Search for points of failure during the verification and their elimination;
• Search for opportunities to simplify / improve verification processes.

Job specific skills / We require:
• At least 1 year experience in the KYC department;
• Profound understanding of the mechanics and tools of KYC processes;
• Knowledge of legal peculiarities and requirements for authentication / verification of clients;
• High sociability and analytical mindset;
• Experience in describing requirements for software product development.

Will be plus:
• Experience in customer support or with risk assessment and analysis;
• Experience in analytical work and testing;
• Knowledge / experience in iGaming.

We offer:
• A job in an international product company;
• Career and professional growth;
• Ability to fully realize your potential, ideas and groundwork;
• Decent wages;
• A plethora of trainings at company’s expenses;
• (Annual) paid leave (24 days) and sick leave;
• Medical insurance;
• English language lessons at company’s expenses;
• Yoga as pastimes.

About our team and project:
• We are very open and friendly team 🏄, we expect that you are an extremely open-minded, active and purposeful person for whom there are no problems, but there are tasks that should be done. We also hope that you are ready to respond all challenges with great interest and enthusiasm;
• Although all of us are really busy, we would always answer all of your questions, and we would get you up to speed.