Hey there! 👋
Are you ready to take on a challenging and exciting role in account management while working with a fast-growing product ecosystem? If you thrive in a dynamic environment, enjoy building strong relationships, and have a knack for negotiation and analytics, this opportunity is perfect for you!
We’re looking for a proactive Account Manager who can effectively manage partnerships, optimize performance, and contribute to the success of our international team. Join us, and let’s achieve great things together! 🚀
More details about the position below 👇
Requirements
- Proven experience in account management, preferably in the telecommunications or digital messaging industry.
- Strong negotiation and communication skills, with a track record of successful deal-making.
- Ability to manage multiple accounts and projects simultaneously, with attention to detail and deadlines.
- Analytical mindset with the ability to interpret data and generate actionable insights.
- Proficient in admin panels software and other relevant business tools.
- Proactive and results-oriented, with a strong drive to achieve targets and improve performance.
- Excellent interpersonal skills, with the ability to build and maintain strong relationships with stakeholders and providers.
- Adaptable and open to change, with the ability to thrive in a dynamic and fast-paced environment.
- Strong problem-solving skills, with a creative and strategic approach to overcoming challenges.
Responsibilities
- Communicate effectively with third-party SMS and messenger service providers.
- Negotiate and secure favorable pricing and deals to optimize cost-efficiency.
- Monitor service agreements and ensure compliance with terms and conditions.
- Oversee account deliverability across multiple platforms, ensuring timely and accurate service delivery.
- Collaborate with internal teams to maintain high service standards and client satisfaction.
- Develop and implement strategies to improve account performance and deliver results.
- Intake requests and feedback from stakeholders, providing timely and accurate responses.
- Manage stakeholder accounts, ensuring their needs are met and expectations exceeded.
- Facilitate communication between stakeholders and internal teams to ensure alignment on objectives.
- Analyze account performance data to identify trends and opportunities for improvement.
- Prepare and present regular reports to management and stakeholders, highlighting key insights and recommendations.
- Address and resolve any account-related issues promptly, minimizing disruptions and maintaining client trust.
- Continuously seek opportunities to enhance service delivery and operational efficiency.
Our benefits to you
- An exciting and challenging job in a fast-growing product ecosystem, the opportunity to be part of a multicultural team of top professionals in Marketing, Management, Operations, Engineering and Architecture, etc;
- Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
- Beautiful offices in Kyiv, Warsaw, Limassol, Almaty, Yerevan work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;
- Laptop & all necessary equipment for work according to the ecosystem standards;
- Paid vacations, personal events days, days off;
- Paid sick leave;
- Medical insurance;
- Referral program — enjoy cooperation with your colleagues and get the bonus;
- Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;
- Free internal English courses;
- Sport Benefit;
- Multiple internal activities: online platform with newsletters, quests, gamification and presents for collecting bonuses, PIN-UP talks club for movie and books lovers, board games cozy evenings, special office days dedicated to holidays, etc;
- Company events, team buildings.
Ready to take your career to the next level? Apply now! 🎯