Operations Manager (Supply Quality)

🌟 Who are we, and what do we aspire to?

Liven is a product company that builds a companion for self-discovery.

We believe that self-discovery is a lifelong journey and want to help people navigate it every step of the way. That’s why Liven is building a system of tools to help people compose themselves and grow into who they want to become.

People use Liven to track their mood, process emotions, and untangle thoughts by chatting with an AI companion. They build new routines with a task planner, explore how their brain and body react to trauma through personalized courses, take well-being quizzes, and relax or refocus with soundscapes.

Our goal is to become the most trusted self-discovery companion globally. Liven is here to define and lead the mental wellbeing category. We aim to earn global trust by building an ecosystem of context-aware products for self-care and improvement. Our brand is optimistic and whimsical, yet wise and practical. We’re Liven! We bring joy back to life!

💪🏻What will you enjoy most about being on the Liven team?

Since 2023, we’ve been scaling non-stop. We’re expanding the product, the team behind it, and our global reach. Liven has grown a lot since it was just a team of four. But our priority remains the same: building a vibrant culture where we share ideas, speedrun through challenges, and shape the business together.

We are looking for an Operations Manager 🌟

As an Operations Manager, you will:

• Develop and test hypotheses on which coaching value propositions have the most positive impact on business metrics (user retention and activation).
• Dive deep into analytics to generate hypotheses for improving the efficiency of the supply team.
• Train coaches to work according to coaching approaches that, based on test results, have the most positive impact on product metrics (user retention).
• Through deep involvement in shaping the value proposition of coach-user chats — which form the core value for users — have a direct impact on the business and the product.

Why this role is exciting:

• You will be one of the first team members in a new, key business direction.
• A mix of soft tasks and system-level process-building challenges.
• Minimal micromanagement and plenty of opportunities for growth.
• Fast decision-making and access to all necessary resources.
• Creating value in a self-discovery product niche that helps people live happier lives.
• Working in an open, proactive team.

What matters to us:

• English C1+: fluent spoken and written English.
• Strong system thinking and attention to detail.

It’s a big plus (but not required) if you have:

• Experience working with supply in marketplaces of any format.
• An interest in coaching and psychotherapy.

💡Why Liven?

— A culture that values your ideas and empowers initiative;
— A growing team of over 200 passionate professionals;
— Health insurance, in-house doctor, and massage therapy;
— Internal professional clubs on marketing, development, payments, customer experience, and entrepreneurship;
— Sports and passion clubs: functional training, stretching, yoga, running, board games and more;
— Opportunities for continuous learning and growth;
— Meaningful work that makes a real impact.

If you want to shape a product that helps people face challenges, process emotions, heal from trauma, rebuild a positive self-image, and rediscover joy — Liven is the place for you!

Apply now and let’s build something meaningful together!