Customer Success Manager (French and English speaking) (вакансія неактивна)

Jooble — is a Ukrainian IT company whose product is used by more than 90 million monthly users in 69 countries all around the world.

Jooble’s Product — a worldwide employment website that is the second most visited employment service in the world and is among the 500 top visited websites globally, according to SimilarWeb.

Jooble is a remote-first company. We believe that talented people can create cool projects no matter where they are. Yet if you like to work from the office — for all employees, we have created closed corporate workspaces in Kyiv, Uzhgorod, and Lutsk that are free to be used anytime.

Our purpose is to help people worldwide find their dream jobs!

Responsibilities:

• Development of long-term and mutually beneficial relationships with customers.
• Assistance in the development of the client’s project — analysis, creation of the development -strategy, selection of the most effective tools.
• Helping every client to get the best results while working with the platform, analyzing their needs based on profiles (business specifics, roles, goals and expectations) and research.
• Consulting clients on the use of our services.
• Generating ideas and finding solutions individually for every client, which will bring the best results.

Requirements:

• Experience in building effective communication, negotiating with clients / partners / users from 1 year.
• Level of the French and English language proficiency not lower than Upper Intermediate.
• Independence, well-developed communication skills.
• Listening skills, presentation and counseling skills.
• Empathy and enjoyment of helping people.
• Basic understanding of PPC advertising products.
• Experience of making decisions based on numbers.
• Proactivity and hands-on mentality to help develop product and internal processes.

Why Jooble?

• You are free to choose the location of your workspace: you may work from home or in one of the most comfortable and modern corporate workspaces in Kyiv, Uzhgorod, or Lutsk, or you may combine.
• Our headquarters is located near the Taras Shevchenko metro station. Everything in the office is running smoothly: we have a generator, fuel supply and Starlink.
• We are offering health insurance .
• We care about the Mental health of our employees, so we offer 50% compensation for a session with a psychologist, and we also cooperate with the Wellbeing Company psychological support service.;
• The 8-hours working day, the beginning time of which you may choose on your own.
• We supply you with all the necessary equipment for a comfortable working experience.
• We cover 50% of the cost of training, courses, webinars, etc.
• We cover 50% of the cost of any language courses.
• 20 vacation days + 10 additional days to your vacation per year.
• You can take 4 sick days per year without the need for sick leaves.
• Regular online and offline events to maintain team spirit.

If in the job description, you see yourself and eagerly want to become a member of our team, please send us your CV, and our recruiter will reach you.

While you are waiting — you may read how our team works:
hiring.jooble.org

Watch an interesting video about the work in Jooble: https://www.youtube.com/watch?v=mCqDDLt_oDk&t=40s

More on our Instagram page:
www.instagram.com/jooblelife