Middle/Senior Account Manager

Infingame is extending an invitation to accomplished professionals to become an integral part of our dynamic company as a Account Manager. We are on the lookout for motivated individuals ready to join our team. Your contribution will be instrumental in delivering our top-notch products and services, collaborating with some of the most professional minds in the industry, and driving your continued growth and development.

Infingame operates as a B2B aggregator for the iGaming sector and has amassed over 9 years of industry expertise. At Infingame, we are at the forefront of the dynamic iGaming industry, driven by a passion for innovation and excellence. With a robust portfolio of games from the best game providers, including the fastest spin time across other aggregators, Infingame offers an unparalleled gaming experience that sets us apart.

Your future responsibilities:

• Own a portfolio of operator accounts & develop trustful and warm long-term relationships with our Customers to positively impact their loyalty and revenue growth, be a trusted partner for Customers.
• Monitor performance KPIs (retention, GGR, marginality, NPS etc.) and act on opportunities for growth.
• Coordinate with technical, marketing, and product teams to support clients.
• Be the client’s voice inside the company, and our voice outside it.
• Assist in integration journeys and proactively resolve issues and mitigate risks.
• Identify & pursue upsell opportunities (e.g., new providers, features, tools, promo).
• Provide data-driven insights to clients to improve their business outcomes.
• Align key stakeholders & Team around outcomes.

The following skills are important to us:

• 2+ years of experience in Account Management in the iGaming industry.
• Strong understanding of iGaming KPIs and monetization models.
• Client-focused, organized, and persuasive.
• Confident working with CRM tools, dashboards, and performance data.
• Experience in working with budgets, marginality, contracts, and invoices.
• Fluent English.
• Ability to go on business trips.

What sets us apart:

• Insurance for Ukraine and abroad: We care about the well-being of our team members and offer comprehensive insurance coverage for both domestic and international needs.
• Travel: Occasional business trips may be required to attend industry conferences and meet with clients in person.
• Corporate English Classes: We believe in enhancing your communication skills. Take advantage of our corporate English classes to further develop your language proficiency.
• Slovakian Classes: If you’re in Bratislava or interested in learning the local language, we offer Slovakian classes to help you integrate and feel at home.
• Corporate Psychologist: Your mental well-being is important to us. Our corporate psychologist is available to provide support and guidance whenever you need it.
• Flexible schedule: You will have the opportunity to choose where you want to work — at one of our comfortable offices or home. We ensure comprehensive company-paid 17 paid days off during the year; unlimited sick leaves and you can request an unpaid leave of absence.
• We are committed to fostering the professional growth of our team members. As part of our dedication to your development, we offer a tailored growth plan for each employee. This plan is meticulously crafted, taking into account your unique strengths, areas for development, and aspirations for career excellence, all in alignment with our company’s objectives.

At Infingame, we are not just shaping the iGaming industry; we’re elevating it to new heights.
Join us in this exhilarating journey where creativity, technology, and entertainment converge.