Sales Operations Specialist | GT (вакансія неактивна)

GT is looking for a Sales Operations Specialist to support our executive team & ensure the smooth operation of all sales-related activities.

The Sales Operations Specialist is a key player in ensuring the efficiency and effectiveness of the sales organization and maximizing customer satisfaction while driving revenue growth.

About GT:

GT was founded in 2019 in Kyiv by a former executive from Apple, Nest, and Google. GT’s mission is to connect the world’s best talent with product careers offered by high-growth companies in the UK, USA, Canada, Germany, and the Netherlands. Our employees are a dedicated part of the core tech team, working directly with product leadership. Our engineers have worked on products with McLaren, Universal Studios, Jaguar Land Rover, Reevoo, SmartXpo, Rio ESG, and Eagle Genomics — to name a few.

Based in London, Kyiv, and Krakow, GT offers both full remote and flexible (office & remote) opportunities.

Position Overview:

The Sales Operations Specialist role in GT involves maintaining operational activities in sales processes with new leads and supporting sales executives. Success in the position requires managing the CRM and data systems, analyzing sales data to provide insights, and collaborating with internal teams to streamline processes and improve communication. The role is also responsible for developing and implementing sales processes and procedures, and managing sales forecasting.

The main scope of work:

Data and stakeholders management

• Prepare proposals, contracts, pricing, case studies for perspective customers, continuously keeping in touch with them;
• Onboard new clients, organize calls to introduce other departments, manage all paper and administration work;
• Do the thorough preliminary research of the potential customers, bringing all data to Notion and HubSpot;
• Maintain the company’s CRM (HubSpot) and data systems to ensure data accuracy and integrity;
• Analyse sales data and generate reports to provide insights and recommendations for improving sales performance;
• Manage the sales forecasting process and work closely with sales leaders to create accurate sales forecasts;
• Gather data from sales executives about their meetings and calls, bringing that data to our CRM, keep order and structure in everything;
• Continuously improve the sales processes and procedures to increase efficiency and effectiveness;

Cooperation with other teams

• Collaborate with internal teams, including sales, marketing, finance, and customer success, to streamline processes and improve cross-functional communication;
• Ensure compliance with all legal and regulatory requirements related to sales operations;
• Collaborate with internal teams to ensure the timely delivery of products and services to customers;
• Assist senior account executives in managing existing accounts and upselling to customers;
• Provide weekly reports to management on sales ops activities and performance.

Essential knowledge, skills & experience:

• 1,5 — 2 years of experience in sales operations/analytics or a related field;
• Experience with CRM and data systems, data analysis, and reporting;
• Understanding of sales processes and procedures, sales forecasting.
• English: Upper-Intermediate — Fluent. Knowledge of common rules for business communication, written and spoken;
• Strong analytical and problem-solving skills;
• Excellent communication and interpersonal skills;
• Ability to manage multiple projects and prioritise tasks (we use Kanban-boards in Notion).

Personal characteristics:

• Detail-oriented, flexible and highly organised;
• Good communication skills in English and Ukrainian;
• Ability to work independently and as part of a team;
• Strong work ethic and ability to meet deadlines;
• Customer-focused mindset and passion for driving revenue growth.

Interview process:

• Recruitment Interview (45 minutes)
• Test task (up to 1 hour)
• Experience Interview (1 hour)
• Cultural fit Interview (30-45 minutes)

We go beyond usual perks... By working with us, you will get:

• Health insurance
• Psychotherapy assistance allowance
• Gym allowance
• Individual educational budget
• Budget for massages & SPA
• Monthly commute allowance for those who visit the office in Kyiv/Krakow or free parking space in the Unit.City (Kyiv, Ukraine)
• 18 business days of paid vacation days per year.
• Paid sick leaves.
• All public holidays are paid days off.
• Maternity & paternity leave policy.