Junior SMS Operations Specialist

Location: Warsaw, Poland
Format: Full-time (Office/Hybrid)
Type of contract: B2B
Department: SMS
Seniority: Junior / Trainee

🧠 About Us

At EPC Network, we’re not just a digital marketing company; we’re a platform for career transformation and personal growth. Our people-first approach shapes our corporate culture, fostering a team of passionate, smart, and energetic individuals who strive to grow professionally in an international, fast-paced environment.

We believe our Team is the foundation of our success, and now we’re looking for a Junior SMS Operations Specialist to join our SMS Operations Department!

🎯 Job Description

As a Junior SMS Operations Specialist, you’ll be responsible for supporting the full operational cycle of SMS marketing campaigns — from contact base management and creative preparation to technical setup, daily broadcasts, and performance tracking.

You will work closely with the SMS Operations team and receive strong mentorship, gradually taking more ownership over campaign operations, tools, and infrastructure.

🔧 Key Responsibilities

• Daily management of contact databases: segmentation, validation, and removal of negative categories
• Preparation, creation, and optimization of SMS creatives (neutral health/finance content)
• Building and shortening campaign links (Short.io)
• Launching, monitoring, and controlling daily SMS broadcasts
• Registration, verification, and communication with SMS platforms and support teams
• Setup and maintenance of tracking infrastructure (domains, subdomains, links)
• Cloudflare DNS management (including migrations from Namecheap, record setup, fixes)
• Research, preparation, and editing of domains/sites for tracking and phone verification
• Fixing basic technical and tracking-related issues
• Filling daily analytics reports, internal tables, and operational dashboards
• Availability for occasional weekend tasks related to critical SMS launches

📌 Requirements

• Fast learner with a strong technical and operational mindset
• High level of responsibility, attention to detail, and ownership
• Previous experience in SMS marketing or digital marketing will be a strong plus
• Basic HTML knowledge is an advantage
• Ability to work from the office (hybrid format)
• Intermediate English level (written & spoken — emails, support chats, occasional calls)

🤝 What it means to be part of our Team

Your professional and personal development:
🙋 Multinational and intercultural experience
📚 Corporate library
💪 A world-class team to work with
🎓 Growth opportunities
💻 Cutting-edge frameworks and technologies

Well-being:
💰 Competitive salary
🎳 Plenty of engaging team-building and social events
🎁 Bonuses according to the policy
🏖️ 21 paid vacation days & 14 paid sick leaves
🧘 Work-life balance

Working environment:
🏢 Cozy office in Warsaw available for you whenever you need it
🥪 Coffee, tea, sweets, fruits, and more snacks
🧐 Adequate teammates

💌 Interested?

We’re always on the lookout for passionate, driven, and curious people to join our team.
If that sounds like you — we’d love to hear from you!

Please make sure to include your Telegram nickname in the cover letter.

Diamond, please, call out! We are waiting for you 💎