17 січня 2024
Senior / Lead Salesforce Consultant (вакансія неактивна)
Київ, Львів, Познань (Польща), віддалено
We are seeking an experienced, dedicated, and well-organized Senior / Lead Salesforce Consultant to join one of our teams at Customertimes!
What you’ll do:
- Consulting on FSL requests and configurations using FSL
- Work collaboratively with team members to design a solution for FSL project that will meet a client’s business requirements and fulfil user stories
- Building flows for capabilities (dispature screen) and creating related documentation
- Participation in workshops with customers (consulting on FSL related questions)
- Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
- Configure CRM as a part of solution development according to business requirements and close work with BA on requirements
- Collaborate with developers to test and verify that solutions will meet the business requirements
- Ensure completion of all project-related artefacts, including functional specifications, technical specifications, use cases, and test plans
- Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training
- Engage with the customer on additional requirements and business needs
- Assist with the scoping and planning
It’s all about you:
- 4+ years of Salesforce experience in developing client or business solutions
- 2-3 years of FSL hands-on experience
- Experience in the Maintenance Plans Management
- Field Service Mobile Flow Implementation
- Deep understanding of Flow Interview & Governor Limits
- Metadata deployment (Copado, Git)
- Inventory management
- Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio
- Experience in creating to-be process flow diagrams
- Proven ability to leverage analytical and problem-solving skills in a fast-paced environment
- Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies
- Strong presentation, communication (written and verbal) skills, and interpersonal skills
- Ability to juggle and prioritize multiple tasks within a collaborative team environment
- Flexibility and willingness to do what it takes to get the job done
- Drive and desire to learn and grow both technical and functional skill sets
- English — Upper-Intermediate
We offer:
- Financial stability and competitive compensation depending on experience and skills
- B2B contract
- Social package — Private Medical Healthcare
- Transparent professional and career growth development plans
- Buddy system
- Flexible work schedule
- 20 working days of paid vacation leave
- 5 days off on demand
- 15 working days of paid sick leave with a certificate
- 4 months of paid Maternity Leave on B2B
- Referral Program
- Access to Language Learning Platform goFluent
- Additional training and certifications
- Friendly team and pleasant working environment