AutoBidMaster is a fast-growing online marketplace in the unique segment of the automotive industry — used & salvaged vehicle auctions. For over 15 years, we have been successfully providing our US and global customers with access to online vehicle auctions, and efficiently delivering their vehicles to every major port in the world.
13 березня 2023

Customer Support Agent (вакансія неактивна)

Warsaw (Poland), Житомир

AutoBidMaster is a fast-growing online marketplace in the unique segment of the automotive industry — used & salvaged vehicle auctions. For over 15 years, we have been successfully providing our US and global customers with access to online vehicle auctions, and efficiently delivering their vehicles to every major port in the world. We are a passionate and dedicated team composed of 200+ employees worldwide, committed to making AutoBidMaster the greatest place to buy and ship salvaged vehicles while making the industry transparent, innovative & fun.

AutoBidMaster is on a mission to help our customers give a second life to used cars by simplifying auto auctions for all.

You will work as a part of our Customer Support Team focusing on communicating with clients. The ideal candidate should enjoy efficiency and problem-solving, take pride in working quickly and accurately, and be able to work both independently and collaboratively.


Please note that we will consider candidates physically located in Zhytomyr or Warsaw.

Your Qualifications and Competencies:

  • Excellent written and verbal English skills (be fluent in English and able to understand other non-native English speakers).
  • Spanish and/or Polish language are a plus.
  • Quick, efficient computer skills and strong multi-tasking abilities.
  • Team player, positive, responsible, accountable, and detail-oriented.
  • Excellent interpersonal, verbal, and written communication skills.
  • Previous experience in Customer Service/Support or Dispatch is a plus.
  • Knowledge/curiosity of various automobiles, trucks, and trailers — preferred but not required.
  • Be able to work from the US time zone (from 16.00 till 01:00 Kyiv time)

What You Will Do:

  • Provide excellent customer service through calls and emails.
  • Advanced business communication skills and problem-solving skills.
  • Act as the face of AutoBidMaster to ensure that we have positive experiences between carriers and customers.
  • Contribute to team efforts to maintain the quality of our product.
  • Develop and maintain in-depth product knowledge and be on top of industry trends to provide top-class service.

What We Are Offer :

  • Competitive compensation in USD;
  • Working alongside a fast-growing team of professionals from the US and EU, who are setting the new global standard in the automotive industry;
  • All the equipment you’ll need to be successful;
  • Paid vacation, days off, and sick leaves;
  • US public holidays are off — we work according to the US calendar;
  • Exciting and memorable team-building activities and corporate parties

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